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Title Doing Digital: Lessons from Leaders  
ISBN 9789814841436
Imprint Marshall Cavendish Business
Chris Skinner
Specifications 152 x 227mm / 400pp / Hardback
Publication Date Jan-2020
Target Audience General
Price (SGD) SGD 37.38
Link to Related book(s) Write an online review and share your thoughts with other customers
About the Book

If we don’t transform, we die.

All companies need to rewire their culture and mindset to leverage digital technologies, whether they be artificial intelligence, analytics, APIs, blockchain or others. You can no longer just add these to the organisation.

After writing several books about how to become a digital bank and the implications of the digital revolution, bestselling author Chris Skinner turns his focus to the implementation of digital transformation. Many new firms are doing digital, but it’s hard for a large, traditional firm to do digital because so much must change. Everything must be converted from industrial to internet, from physical to remote, from analogue to digital. It demands new behaviours, new cultures, new structures, new systems. This is incredibly challenging for an organisation embedded in the industrial age, with millions of customers and centuries of history.

Some people say that it is not possible to change such an institution. Others say that incumbent banks will be destroyed and disrupted. This book disagrees with those suppositions and seeks to find out how banks are successfully turning their operations into digital structures. Selecting five of the world’s leading banks—JPMorgan Chase (USA), BBVA and ING (Europe), and DBS and CMB (Asia)—Chris spent a great deal of time analysing, interviewing and talking with these banks and others to find out what lessons we can all learn about doing digital.

The result is Doing Digital: Lessons from Leaders, a detailed guide for large existing institutions on how to approach digital transformation. These lessons are specific to banks but could equally be applied to any large organisation wishing to convert to the internet age.

For businesses that aren’t born digital, traditional mindsets and ways of working will always run counter to those needed for today’s world.

“Stop what you are doing and read this book.
It will transform your thinking and help you transform your business.”
—Anthony Thomson, Founder, Metro Bank, atom bank and 86 400
“A must-read for anyone interested in how digital transformation
is changing the future of commerce.”
—Larry Tabb, Founder, TABB Group

“It’s about time someone wrote this book.”
—David M. Brear, Founder, 11:FS

“Doing Digital faces the hard realities and highlights the challenges
banks face to fundamentally shift and successfully digitally transform.”
—Ashok Vaswani, Barclays Bank

“A must-read for bank leaders.”
—Henry Ma, WeBank/Tencent

“Deeply insightful.”
—Nick Ogden, Founder, WorldPay and ClearBank

“Spotlights leaders who have rewired their organization.”
—Mike Heffner, Appian 

“Chris sees things that others miss and helps the reader
understand their significance.”
—Tillman Bruett, Former Director, United Nations

“Chris has the historical grounding to understand the role that banking plays.
He also has the imagination to see what a truly digital bank could be.”
—M. Mudassar Aqil, Telenor Bank

“It’s refreshing to see a book that helps instead of hypes.”
—Ron Shevlin, Author, Smarter Bank

“Chris’s new book is a great read.”
—Mark Sievert, Silicon Valley Bank

“Chris Skinner shows how FinTech is helping to make the banking
industry more transparent, and promote financial inclusion.”
—Professor Ba Shusong, Chief Economist,
China Banking Association and Chief China Economist, HKEX

About the Author

Chris Skinner is known as an independent commentator on the financial markets and FinTech through his blog, the, and as the author of the bestselling books, Digital Bank, ValueWeb and Digital Human.

“One of the most authoritative voices on FinTech anywhere”
—Seth Wheeler,
Brookings Guest Scholar and Former Special Assistant
to the President for Economic Policy at the White House

“Top 40 Most Influential People in FinTech”
—Wall Street Journal’s Financial News

“FinTech Titan”
—Next Bank

“Game Changer of the Year”
“Financial Markets Advisor of the Year”
—Finance Monthly

“CEO of the Year”
—CV Magazine

“FinTech Speaker of the Year”
—TMT Global

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