Frustration is one of the most frequently felt emotions in the workplace today. It comes in many forms and from many sources—bosses, colleagues, staff, clients, and from within yourself. If left to fester, frustration can quickly impair your ability to work and to lead, and potentially hijack the performance of your entire team and organisation.

100 Great Leading Through Frustration Ideas provides a practical framework for leading yourself and others through frustration. Starting from a simple five-step plan—Understand, Plan, Act, Observe and Reframe—this wise and wide-ranging guide shows you how to address your frustrations in a fresh and constructive way, and use them as a springboard to new breakthroughs.