Data breaches, privacy leaks, sensitive personal information falling into the wrong hands...
Why do these things happen even with the existence of data protection laws, with hefty fines are punishment? And why do they happen even in organisations that have instituted all the policies and procedures required by the law?

Because privacy breaches can happen despite legal compliance and good information governance. They happen because of failures in operational compliance.

So, how do you avoid privacy breaches happening to you?

Drawing on a wealth of real-life case studies and onsite data protection audits, this book investigates the range of things that can easily go wrong on the ground — and indeed have gone wrong!

From careless practices and indiscreet communications to IT vulnerabilities and third-party risks, this book shows you where the weakest links are in the collection, usage, retention, disclosure and disposal of personal data.

Authors Kevin Shepherdson, William Hioe and Lyn Boxall have consulted with over 100 companies internationally in the area of data protection compliance. Their combined experience in technology management and law gives this book exceptional breadth and depth.

With action checklists in every chapter, you will be able to put theory into practice right away, and avoid operational lapses that compromise the security and integrity of personal data under your care.

Kevin Shepherdson is CEO of Straits Interactive, a Data Privacy Specialist in the ASEAN region. He has trained over 10,000 participants and has been involved in more than 100 privacy audits and advisory engagements. He is a Certified Information Privacy Manager (CIPM) and Privacy Technologist (CIPT), the world's only privacy programme management qualifications, from the International Association of Privacy Profession, as well as an IAPP Authorised trainer.

Together with William Hioe and Lyn Boxall, the authors’ combined experience in technology, management and law give this book unparalleled breadth and depth.