Colleagues at work are from time to time, rude and obnoxious. They are rude in terms of manners, in terms of interruption; they don’t listen, they humiliating those who can’t really respond or defend themselves, of promising what cannot be delivered or promising that which the rude or simply unpleasant executive has no intention of delivering. Most working adults have at one point or other suffered bullying, harassment and career damage. This book gives examples of the unpleasantness, the possible causes and the various levels of severity in which rudeness can be dealt. More importantly, it gives advice on how to manage those who are nasty and bad mannered, those who try hard to put others down and those who bully or who cross a certain social or business line. This book deals with a variety of situations — some subtle, some less so. It offers recognizable scenarios in which readers can relate to occasions and interactions where the result can be damaging; this book is about damage limitation. It will show the situations and the scenes in which people often find themselves. And each scenario will have a basic and positive solution. It's a guide rather than an in-depth guide and will contain appropriate humour (or, rather, a lighter touch) where applicable.